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Contact & Imprint

You have questions, suggestions or criticism?
Do not hesitate! We are looking forward to your e-mail!

Customer service & Returns

For general questions or questions about your order, your customer account, our online store, your return or the reporting of transport damage, our customer service will be happy to help you:

How can we help you?

Didn't find the answer you were looking for in our help section? Or do you want to get in touch with us for another reason? Write us and we will get back to you. Alternatively, you can reach us by phone at +49(0)89-904-750-60 (Mon - Fri from 09:00 to 15:00).

Email address

Do you have a question about an order?

Yes Yes No No

Select a reason for contact

Describe your request here

Attach a file A maximum of 3 JPG, PNG or PDF files of up 3MB each

Complaints

If you have any questions regarding your complaint or for complaint inquiries, please contact our complaints department:

How can we help you?

Didn't find the answer you were looking for in our help section? Or do you want to get in touch with us for another reason? Write us and we will get back to you. Alternatively, you can reach us by phone at +49(0)89-904-750-60 (Mon - Fri from 09:00 to 15:00).

Email address

Do you have a question about an order?

Yes Yes No No

Select a reason for contact

Describe your request here

Attach a file A maximum of 3 JPG, PNG or PDF files of up 3MB each

Online dispute resolution pursuant to Art. 14 (1) ODR Regulation

The European Commission provides a platform for online dispute resolution (OS), which you can access at https://ec.europa.eu/consumers/odr/

Imprint

KP Family International GmbH
Einsteinring 1-7
85609 Aschheim
Germany

E-mail: service@babyartikel.de Phone: +49(0)89-904-750-60
(Mon to Fri from 9 a.m. to 3 p.m.)
Telefax: +49(0)89-904-750-6199

Managing director and responsible person
gemäß § 5 TMG / § 55 RStV:

Carsten Paris and Tobias Schöllhammer
Local court Munich, HRB 167859
USt-IdNr.: DE 254 051 998

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