Our mobility guarantee


Mobility guarantee

Your benefits



Free
rental stroller



Stay mobile
with baby



No costs
for you

How we help you

If your stroller is defective within the first two years from purchase and a defect within the meaning of the statutory warranty, you get a free rental stroller from us.
And we also take care of everything else:
We organize everything from shipping to repair and cover the costs incurred.
With our mobility guarantee you don't have to worry about anything and always stay mobile with your baby.

We offer you these rental strollers:

(Model example; subject to availability, otherwise you will receive an alternative)

Combi-Pushchair: ABC-Design Condor 4

Combi-Pushchair:

Buggy: Hauck Saturn R


Buggy

Benefit from our mobility guarantee now!


Any questions?

You have questions about the mobility guarantee?
Our customer service will be happy to help you by mail reklamation@babyartikel.de.

Rental conditions of the mobility guarantee

For combi-pushchairs from a price of 250€ and buggies from 100€ the warranty is automatically included. We make sure you stay flexible for two years.
Only valid for Germany and Austria.

learn more

How do I get a rental stroller?

You bought a stroller or buggy at babyartikel.de and now it broke? Don't worry!
We will take care of it and show you how to get a rental car for the time of repair in 4 simple steps.

1

Open a complaint case in our complaints portal under Open a complaint (Have your invoice number ready).

2

We will check if your car needs a spare part or repair and get back to you as soon as possible.

3

If a repair is necessary, and you have accepted the loan conditions,
you will receive a stroller from us for the time of the repair.

4

Once your stroller is repaired, we will send it directly to you
and you can return the rental stroller to us free of charge.

Customer service

E-Mail: reklamation@babyartikel.de

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