A few facts about Babyartikel.de

Frequently asked questions


How much does the shipping cost?

From a product value of 50 €, your order is free of shipping costs within Germany. Below that, we have to charge a small fee of 5,95 € for shipping.
Shipping costs for Europe can be found here

Do you also deliver abroad?

We ship to all countries of the EU. Here you can find Shipping costs and delivery times for all countries.

How long does the delivery take?

In Germany, the standard transit time for products in stock is 1 day. Here you can find the Terms for other countries.Please note different delivery times on the product page and in the shopping cart.

What does free "express delivery" mean?

Items marked in this way can be shipped the same day. In Germany you will receive your orders the very next day.

Important: We can only carry out express shipping if it is available for all items in your order or if you select "Send positions on stock instantly (free)" during the ordering process. Please note the delivery times in the shopping cart.

With which shipping service provider do you send?

We ship with DHL. Outside Germany, your shipment may be delivered by partner companies of DHL. Exceptions are marked in the shop.

How does shipping by freight forwarding work?

Larger items, such as furniture, are sent by forwarding agents. Such articles are marked accordingly in the shop. The forwarding agency will arrange a delivery date with you.

What is the cost of the forwarding delivery?

In Germany, delivery by a forwarding agent is free of charge. Abroad there may be additional costs, which are shown in the shopping cart.

How can I track my shipment?

Immediately after your order has been shipped, you will receive a shipping confirmation with a tracking ID. With this you can DHL Sendungsverfolgung track the current delivery status any time.

Do you also deliver to packing stations?

We will gladly deliver your order to a packing station. This way you can conveniently receive parcels day and night, even if you are not at home. Simply enter the number of your packing station as the delivery address. If you are using the packing station for the first time, you must first register here.

Which prices apply for orders abroad?

The prices shown in the shop, including taxes, also apply to orders from abroad. Customs duties do not apply within the European Union.

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